ERP eCommerce That Connects Every Customer Order to Operations

Connect B2B and B2C ordering, inventory, pricing, dispatch, service and warranty to the same IEV database used by production and finance. Orders enter the ERP without re-entry, delayed synchronisation or separate customer records.

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Turn Every Online Order
Into an ERP Transaction

Manage employee data, biometric attendance, payroll, leave, approvals, and self-service in one connected system. Built inside PCSOFT's ERP, so HR data flows directly into finance, costing, and reporting, no exports, no reconciliation, no duplicate entries between systems. Whether you're running one plant or fifteen, one shift or three, IEV HRMS + ESS handles the full workforce lifecycle without HR teams stitching data together across tools.

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In sync

CAPABILITIES

Sell

B2B Ordering

Give business customers access to approved products, contract rates, credit terms, available stock and their full order histories.

Dealer Ordering

Allow dealers and distributors to order through assigned catalogues, price lists, territories, credit limits and commercial terms.

Contract Pricing

Show each buyer the correct products, pack sizes, negotiated prices, volume discounts, tax rules and approved ordering conditions.

Stock Visibility

Connect portal demand with current stock, reservations, incoming supply and production needs for reliable customer delivery dates.

Order Fulfilment

Move each accepted order through planning, stores, production, quality, dispatch and invoicing without repeated manual data entry.

Service & Warranty

Link service requests, complaints, returns and warranty checks back to the original customer, supplied product, invoice and order.

Connect HR Processes With Payroll, Approvals and Compliance

Eliminate Order Re-entry

B2B and B2C orders enter IEV with the correct customer, product, price, tax and delivery details. Sales teams no longer need to copy portal orders into the ERP, reducing processing delays, duplicate records and errors between customer orders and internal fulfilment.

Protect Pricing and Credit Control

Apply customer-specific catalogues, contract rates, tiered discounts, credit limits and approval rules during order placement. Every order follows the same commercial controls used by sales and finance, preventing unauthorised discounts, incorrect prices and orders that exceed the customer’s approved credit position.

Commit Against Real Availability

Check available inventory, reserved quantities, open production orders and expected material receipts before confirming delivery. For made-to-order products, customer specifications can flow into planning and production, helping teams commit dates based on current stock and manufacturing capacity.

Keep Customers Informed

Give customers direct access to order approval, production, dispatch, delivery, invoices and account statements. Status updates come from transactions completed inside IEV, reducing routine follow-ups and ensuring customers see the same information used by sales, stores, dispatch and finance.

Connect Service and Warranty

Link service requests and warranty claims with the original customer, product, serial number, sale date and service history. Teams can verify coverage, assign engineers, issue spare parts, record labour and track claim costs without maintaining a separate after-sales system.

Keep Every Transaction Reconciled

Carry portal orders through reservation, dispatch, invoicing, returns, receipts and accounting on the same ERP record. Inventory and financial balances update from the operational transaction, giving management a traceable order-to-cash view without separate portal reports or repeated reconciliation.

See Your Complete Order-to-Service Flow in IEV

Bring us a B2B order, B2C purchase, service request or warranty claim. We’ll show how IEV connects pricing, stock, production, dispatch, billing and after-sales service on one ERP transaction.

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